Our Services

Property Management

Villa Luxe offers a bespoke and comprehensive property management service in North and North West London. Our services are tailored to landlords who have single properties, and those with larger and more extensive portfolios.

As part of this service, you will receive the following:

  • Day-to-day management and maintenance of your property
  • 24-hour emergency service
  • Arranging quotes and managing repairs
  • Acting as a point-of-contact for tenants
  • Transfer of utilities and payment of bills service
  • Professional cleaning
  • Arranging inventory Check-ins / Check-Outs
  • Arranging Gas Safety, EPC's and Electrical Safety Checks
  • Transfer of utilities
  • Rent collection (upon request)
  • Renewals
  • Holding of property keys
  • Deposit collection / holding
  • Negotiating end of tenancy dilapidation claims and deposit returns

Maintenance & Repairs

At Villa Luxe, we provide the highest quality of service in all aspects of what we do, especially that of the maintenance and repairs service. We have a professional team of contractors who have been specially trained to understand what quality service means and what needs to be done in order to achieve an excellent quality result every time, avoiding the need to have to return again for the same issue, within a short period of time.

If you have been planning refurbishment work for some time or if it's an unexpected emergency that has just come to light, rest assured, that we will have a team of contractors ready to attend your property. Finding trustworthy and professional tradesmen is difficult to find, thus, having in-house contractors whom we have worked with over the years and have a proven track record for delivering exceptional service and quality work, is what distinguishes a good and bad management company.

If you would like to discuss your project with us, please feel free to get in touch by filling out the form below and someone from the team will be glad to assist you.

Property Inventories

Our reports are impartial and detailed, time and date stamped along with photographic evidence used to record the general condition and contents of your property. All areas of the property will be inspected including walls, ceilings, flooring (wooden/carpeted), windows, doors, light fittings, skirting boards, kitchen units, sinks, taps, smoke detectors, heating appliances, white goods etc. Our reports are conducted using an inventory tool and delivered to you within 48 hours or sooner if required.

Should you not wish to opt for these reports, you will be at risk if your Tenants cause any damage or dispose of any items of furniture without your consent. This would mean that you would be out of pocket and will not be able to make any claims as have no documentation to prove what you are claiming.

Professional Cleaning

We understand how stressful this process may be for your tenants. We are here to assist your tenants and simplify the process of moving out. With years in the rental industry, we know the requirements when it comes to End of Tenancy Cleaning. We take extra measures to ensure that your tenants receive their deposit back in full.

As part of this clean, our cleaners will do the following: a full deep clean of the kitchen including inside of oven and extractor fan (removal of burnt on food/grease), fridge and microwave and inside of kitchen cupboards. A full deep clean in the bathroom to include removal of lime scale and mould (if and where possible), cleaning of windows and skirting boards - ensuring the property sparkles from all angles! Laminated or tiled floors are cleaned with a steam cleaner - a lot more hygienic than a mop!

NOTE: In order for a Pre/End of Tenancy Clean to take place, the rented property has to be emptied of personal belongings and all tenants have to vacate it. Should it not be possible to move any items just yet, simply pack all items and stack everything in one place and our cleaners will handle the rest.